Shipping and Returns
Shipping Information
We send all of our sensitive peptide products with an ice pack to minimize degradation.
Shipping Info
Estimated delivery windows are provided below. Please note they are subject to change, especially during high-volume periods. Expedited orders do not deliver on weekends. For the most current delivery information, track your shipment using the tracking number included in your shipping confirmation email at 17track.net.
This applies to in-stock items only. Delivery of out-of-stock items is subject to availability, and we will keep you informed via email.
REFUND & RETURN POLICY
Yes, we have a money-back guarantee. If you are unsatisfied or have a problem, contact us to discuss it.
We accept returns within a maximum of 14 days from the date of receiving the product.
Once a return has been received at our warehouse, we will refund the payment method used. However, shipping and return shipment costs (if any) are non-refundable.
To be eligible for a refund, your parcel must not be in processing or still in transit. You will receive email updates, or we will refund you upon the return of the items.
Why is my order taking so long?
Unfortunately, we cannot control the weather or delays with our couriers. We cannot make them go any faster. Please do not inquire with us about a package being late unless 30 days have passed since the expected delivery date.
Canada Post Time Frames
| Shipping Method | Total Delivery Time | Order Cut-off Time |
|---|---|---|
| Standard | 2-6 Business Days | 2:00 PM PST |
| Expedited | 2-4 Business Days | 2:00 PM PST |
| Priority | 1-2 Business Days | 2:00 PM PST |
USA Time Frames
| Shipping Method | Total Delivery Time | Order Cut-off Time |
|---|---|---|
| Tracked Packet | 5-12 Business Days | 2:00 PM PST |
| Express | 2-4 Business Days | 2:00 PM PST |
| DHL | 1-2 Business Days | 10:00 AM PST |
Holidays
- New Year’s Day
- Martin Luther King Jr. Day
- President's Day
- Memorial Day
- Juneteenth
- 4th of July
- Labor Day
- Columbus Day
- Veteran's Day
- Thanksgiving
- Christmas
Orders placed after the shipping cut-off time will be processed the following business day.
Shipping Address & Forwarding
Aminobox.com currently cannot ship to more than one address within a single order. Please place a separate order for each shipping address.
If you choose to ship products to a forwarding company, we recommend requesting the forwarder refuse any packages that arrive damaged.
Missing or Lost Orders
If the tracking information for your package confirms delivery but you cannot locate the package, please:
- Check with neighbour's and family members
- Look around the delivery location
- Check for notice of attempted delivery
- Contact the carrier directly for further assistance
Aminobox.com reserves the right to limit or deny reshipment or credit of an order/item.
Alaska, Hawaii, & US Territories
Most items may be shipped to Alaska, Hawaii, and the U.S. Territories, but some restrictions apply.
- American Samoa
- Guam
- Northern Mariana Islands
- Puerto Rico
- U.S. Virgin Islands.
AminoBox Ships Globally.




